Tag: hiring

Strong Managers, Strong Businesses

Posted on by AllMyHR

Ever notice that great managers always seem to have great people working under them? Dedicated, happy, more productive and their goals tend to parallel the organizational goals. Strong managers enable companies to prosper during difficult times.

Does your company have a system that facilitates the development of new talent from within? At AllMyHR, we feel effective professional development of your team shouldn’t be complicated, difficult to administer and it shouldn’t break the bank. Our Learning Management System is inexpensive, easy to administer, and the materials are both pertinent and compelling. We even provide you time with a training consultant who will help design a program that best fits your company’s needs.

To find out how AllMyHR can make growing your own talent a manageable process, click here and schedule a brief call/or demonstration and start developing your management from within. You cannot afford to have your managers get their degrees from the “School of Hard Knocks”.

What a Good Enough Hiring Process Looks Like

Posted on by AllMyHR

Being the best is rarely necessary. Thinking in terms of good enough helps you set realistic goals that are grounded in the real needs of your organization. With a good enough approach to recruiting, you can focus on what you actually need to accomplish.

The last few years have proved challenging for employers trying to fill positions. Low unemployment, among other factors, made the job market much more friendly to jobseekers than to employers keen to hire them. In this highly competitive environment, some organizations upgraded their compensation packages or experimented with other attractive perks, hoping to stand out as the best. Others re-examined their recruitment and hiring processes or sought help from consultants or vendors. Struggling employers may have been tempted to look for a “magic bullet,” that one thing sure to get them more candidates.

Both the desire to offer a great recruiting experience and the eagerness to find a magic bullet are understandable given the state of the labor market. But both have their disadvantages when it comes to recruitment.

Recruitment is not just one thing—it involves a lot of moving parts and relies on multiple people within the organization. A single-minded focus on being the best can lead to unrealistic goals and misaligned expectations. It can also zero in on one part of the process at the expense of others. Using the best technology won’t by itself solve discriminatory hiring practices. First-rate recruiters can’t by themselves elevate subpar hiring managers. Software that lets people apply for jobs via a text message may sound super cool, but it’s not going to be suitable for every kind of industry or brand.

The good news is that an effective recruitment process doesn’t need to be the best or magical or otherwise super flashy. It just needs to be good enough to fill your open positions.

As a standard, good enough can get a bad rap both in the business world and in American culture generally. Many of us want to be the best. Striving to be “the best” is ingrained in our everyday lives, after all. Theme songs from The Karate Kid to Pokémon evoke that feeling. You probably saw more than a few “Best of 2022” lists last month. When we talk about behaviors and procedures we recommend, we call them “best practices.”

Let’s examine what good enough looks like in the four basic parts of any recruitment process: the Need, the Search, the Selection, and the Onboarding. What’s good enough for your organization will depend somewhat on the particulars of your situation, but the principles and practices below should help get you started.

The Need

You have an open position—maybe it’s new, maybe it’s a replacement. Regardless, you need to bring someone into your organization. Being good enough at this stage means that those involved in the hiring process (e.g., the recruiters and the hiring manager) can effectively discuss the need prior to beginning the search for candidates. For that, they’ll need a job description, information about what kind of person they’re looking for, and a salary range. Determine who should be bringing what information to the table. After discussing the need, create a job posting. This job posting serves as the source of truth so you can find the right candidates.

The Search

Now begins the actual search. Finding your candidates can feel like one of the hardest parts of recruitment. Good enough at this stage involves sharing the job posting and training interviewers how to compare the incoming candidates to the need, of course, but it also means finding and implementing ways to make the search easier and smoother for everyone. Software can help a lot here, but more important are good practices. Consider what extra work you may be giving to yourself and your prospective applicants. Are applicants required to submit a resume and then manually enter the information on their resume into the system? Are they required to draft and submit cover letters when those letters aren’t necessary or even part of the decision-making process?

The Selection

Chances are you’re not going to be able to pick the best of all possible employees. You might not even have a candidate who checks every box. But you don’t need the perfect candidate; you need someone who can do the job well enough and can grow in the position.

A good selection process starts with training hiring managers on how to review applications, conduct interviews, and evaluate the candidates in a fair, equitable, and compliant manner. It involves providing regular and reasonable updates to your candidates and following up with them when you say you will. It includes extending an offer and providing the selected candidate with a reasonable amount of time to consider it. The process concludes when a candidate accepts your offer.  

The Onboarding

The onboarding experience finalizes a new hire’s first impression of the company. A bad experience can cause the new employee to regret accepting the offer and may prompt them to quit at the first opportunity. A great experience, however, can set the stage for a long-lasting relationship.

Fortunately, onboarding doesn’t need to be perfect to be great. The first few weeks on the job are going to feel overwhelming. The new hire isn’t going to remember everything they learned.

Good enough onboarding keeps the process simple, straightforward, and consistent. Set up time for the new hire to complete the necessary paperwork, meet coworkers, read the employee handbook, and complete any training. Time between onboarding meetings and tasks—allowing them to process the information and experiences—should also be built in.

Conclusion

Good enough isn’t about doing the minimum or having the latest shiny new tech; it’s about doing what’s necessary to get the results you want. It means understanding the various pieces of the recruitment and hiring process, setting realistic expectations for yourself and your applicants, and keeping things in perspective as you move from step to step.

For job applicants, candidates, and employees, a consistently good recruitment and hiring process from start to finish is a much better experience than one that is the “best” in one or two areas, but mediocre or subpar in others.

Turning the Great Resignation Into a Great Re-engagement for Your Company

Posted on by AllMyHR
great resignation

“Help Wanted” signs – virtual or storefront – are everywhere. In 2021, millions of American workers quit their jobs, including a record 4.5 million in November alone, a 30% increase over the same month last year. Perhaps more startling, another 65% of Americans are looking for a new job. Predicted back in May 2021, the Great Resignation is underway.

But that’s only half the story. Business hiring is also at record levels. Most Americans aren’t simply quitting their jobs and leaving the workforce. They’re pursuing new roles and companies, or opportunities in new industries altogether.

There are many theories for what’s causing Americans to do this. One of the most prevalent I’ve seen is the “epiphany” theory. The COVID pandemic, like other disruptive events, caused people to reexamine their needs and priorities, and make life changes accordingly. Perhaps it’s spending more time with family, aligning their work with their personal values and interests, staying home to take care of children, having more flexible hours, or moving somewhere new.

Employers are scrambling to keep up. In the face of unprecedented employee turnover, supply chain challenges, new federal and state regulations, and pandemic protocols, their patience is wearing thin. It’s tempting for businesses to bemoan their employees’ reordering of priorities – and willingness to leave their jobs because of it – as entitled, short-sighted and ill-timed. The Great Resignation, the prevailing wisdom says, is a thorn in employers’ sides.

But what if the Great Resignation wasn’t just an opportunity for employees to build a more purpose-driven and engaging career and life? What if it was also an opportunity for employers to build a more purpose-driven and engaged company?

Over a decade ago, online retailer Zappos gained fame when it pioneered the “pay-to-quit” concept: paying employees a bonus if they left their jobs. Zappos believed it would be better off if employees who weren’t dedicated to the mission, values, and work simply opted-out. As then-CEO, Tony Hsieh, wrote in his book Delivering Happiness, “Our goal at Zappos is for our employees to think of their work not as a job or career, but as a calling.”

Now the pandemic is doing organically what Zappos and other businesses have been doing artificially: prompting workers to ask themselves whether their jobs and companies are the right fit, and causing them to make changes if not. If managed effectively, employers can turn The Great Resignation into a renaissance for their teams and companies, creating a more engaged, productive, cohesive, and loyal team in the process.

Here are 6 steps business leaders can take to turn the Great Resignation into a Great Re-engagement for their companies:

  1. Embrace the Change. The labor market will not always be as tight as it is today, but the world of work is fundamentally and permanently changing. For companies to emerge stronger from this period than they were when they entered it, leaders need to embrace the idea that employees are key stakeholders in their organizations. And just like shareholders or customers, employees’ needs and goals need to be understood and addressed as a strategic and cultural commitment. Only then will businesses be able to leverage the current environment and maximize organizational success.
  2. Conduct Stay Interviews. Many companies conduct “exit interviews” to learn why employees leave the organization. It’s important to invest the same time, attention, and curiosity in employees who have not chosen to leave. “Stay interviews” are 1:1 meetings between managers and their employees to discuss what’s going well, what’s not going well, and what changes the employee, the manager, or the organization could make to strengthen the relationship. These meetings require a foundation of trust between the employee and their manager, and are most effective if they are recurring, not one-off, conversations.These conversations should also not be constrained simply to job responsibilities. To achieve a Great Reinvigoration, managers and employees need to open lines of communication about employees’ life goals and values, and how both can be furthered at the organization, or even at a different organization. For example, a manager might learn that one of their employees has a dream of writing a novel or has a family member they need to care for. By opening the dialogue, the manager can help the employee connect or adapt their current role to their goals and needs, or discuss whether there are other roles or even other opportunities that might be a better fit. Sometimes the most powerful conversations occur in discussing opportunities outside the company, as that’s when an employee understands their manager is truly invested in their success.
  3. Don’t Chase. If an employee has decided that they don’t want to stay with the company, it’s generally better to support them in departing gracefully than in pulling out the stops to keep them. The pay-to-quit programs at Zappos, for example, not only don’t chase employees, they nudge them out the door. The key, of course, is to make sure the employee has full information about the direction the company, their team, and their role is heading. If they do, and they choose to leave anyway, trying to “save” an employee risks retaining employees who are not fully bought in, putting a band aid over underlying issues, and undermining the company’s ability to achieve a Great Re-engagement.
  4. Be as Intentional in Hiring as Your Candidates are in their Job Search. American workers are reevaluating their priorities, values, and goals, and are looking for opportunities that better support and align with them. This is a perfect environment to hire employees who will engage in their work at a deeper level and for a longer period of time, assuming you find a match. The key is to adapt your recruiting and hiring processes to find these people. For instance, make sure the interviewing process invites a dialogue with the candidate about not just having the right competencies and capabilities, but also about what’s important to them from a culture, values, team, expectations, and responsibility perspective, so both you and the candidate have confidence that the company and role fit their reexamined priorities.
  5. Shift Dollars from Recruiting to Training. After factoring in recruiting, hiring, onboarding, and lost productivity, the cost of replacing an individual employee is at least 50% of that employee’s annual salary. For employees who are performing well, consider reallocating a portion of what you would spend to replace them from your recruitment budget to expand your training budget. The training could focus on upskilling an employee who is looking to advance their current focus, or reskilling an employee who would have better opportunities in a different career track. Most workers want to grow their skills and will value an opportunity that allows them to do so. Set aside an annual training budget and engage your employees in discussing the best ways to use those resources to further both their and the organization’s goals.
  6. Invite Your Employees to be Co-Creators. Ten years ago, researchers discovered that consumers more highly value products they invest their own time, energy, and creativity in than “off-the-shelf” products. Called the IKEA effect, this same principle also applies to employee engagement and retention. People value organizations more highly if they are part of building them, whether it be their culture, processes, innovation, team, or strategy. To turn The Great Resignation into a Great Reengagement for your company, engage your team more fully in the process of building an organization that serves both their and your customers’ and shareholders’ needs. Turn organizational decisions or initiatives over to employee task forces or informal leaders, or simply empower employees to do things such as define the company’s values or develop programs. Given that people are investing so much though in their lives and work, now is an ideal time to hear their ideas and engage them in bringing them to fruition.

Make no mistake: with millions of American workers leaving their jobs each month, it’s a challenging time for employers. But it’s also an opportunity, one that leading employers like Zappos have previously invested in.

By embracing the moment, rather than ignoring or trying to resist it, employers can turn the Great Resignation into a Great Re-engagement for their businesses, and emerge with a new strategic advantage: a more engaged, productive and loyal workforce.

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